Contact us
A question, a bug, a request about your data: pick the topic and your mail app opens with the right recipient, the subject and the first lines already written.
Pick a topic
Each topic has its own mailbox. Writing to the right address saves a round trip.
We answer as fast as we can. Depending on how much is coming in, that can be straight away or a few days later.
Help and how-to
You cannot find how to do something, or the app is not behaving the way you expected.
- Address
- support@vukassa.com
Report a bug
Something crashes, renders wrong, or shows an amount you cannot account for.
- Address
- support@vukassa.com
Subscription and billing
A question about Premium, a payment, a refund. Subscriptions are taken out and cancelled at your store, not here — we can help you find your way around.
- Address
- contact@vukassa.com
Your personal data
Access, copy, rectification, erasure, objection: the rights the GDPR gives you are exercised at this address.
- Address
- privacy@vukassa.com
Press and partnerships
A request for information, visuals, or a proposal to work together.
- Address
- contact@vukassa.com
Before you write
Some questions already have an answer here: the home page FAQ covers how it works and what the free plan allows, the Premium page covers the trial and cancellation, the Data usage page covers copying and deleting your data. It is faster than waiting for an email.
About
Vukassa is designed and built by Rivel BABINDAMANA KOUKEBA, in Paris.
Address
173 rue de Courcelles75017 Paris, France